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EPoS Support Contracts

World Wide Software Support Services:

End user software support services are available to provide telephone help and software resolutions to system problems. The service centres offer daytime response as follows:

  • UK support centre covering : Europe, Africa and Middle East

  • Moscow support centre covering : East Europe and Asia

  • USA support centre covering: Americas

The Sandmar Web site Software support information and collection of software and documentation. Internet and World Wide Web facilities are also available.

Software Support Services include:

  • A telephone Help Line service is provided to provide advice and guidance on the use of RM6000 software products.

  • Complete software support can be provided by modem connection to assist in resolving system problems through to implementing software solutions to problems.

  • The service can also provide all RM6000 software feature upgrades to a customer.


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